Home | ASI Central Home | About | What is RSS?

Enter your email for updates:

Why Facebook Page’s Like Totals Dropped And How You Can Find Out How Many

Filed under: Uncategorized

By Vincent Driscoll, ASI

If you’re like me and manage a Facebook business page, you might’ve noticed a “small dip” in your overall Page Likes recently. According to Facebook, the drop in Likes is due to the removal of memorialized (deceased) and voluntarily deactivated accounts from your page. The vanishing Likes aren’t legit anyway, says the social media giant, and will result in better consistency and business results going forward.

Ok, but how do Page Admins calculate this loss?

My business page — Advertising Specialty Institute — which has been active since 2009 and has over 7,000 Likes, lost 165 Likes or just around 2%. How do I know this? I found out the total number by downloading an Excel spreadsheet from the Insights tab of my Facebook Page, like so:

  • Go to your Facebook Business Page
  • Click on the Insights tab above your cover photo
  • In the upper-right, you’ll see an “Export” menu item – click that
  • Select “Page Data” for the month of March; File Format should be Excel, then click Export Data
  • Open Excel spreadsheets from your downloads and look at the tab called “Key Metrics”
  • In Column B you’ll see “Lifetime Total Likes” – this is where you should see some inexplicable Like drops (see image above) that cannot be accounted for in Column D’s “Daily Unlikes” (not shown)
  • Subtract the two, minus any Daily Unlikes for that day, and the difference will be your drop in Page Likes (I had 1 Daily Unlike during this time)

For my Page, the drop in Likes happened between March 6 and March 7 even though Facebook claims the drops will be after March 12. I’m sure it’s just a general date when you’re dealing with millions of Business Pages, so it might be different depending on your page.

However, the amount, though small, is not accounted for in the analytics. So what does that mean? It means that if you track Page Likes for your company, like me, you will now have to factor the loss into your future stats. Two percent may not seem like a lot, but if you’re tracking to a goal it could mean the difference between success and failure.

And for those of you who have yet to see a drop, it might not even have happened yet … so keep your eyes open!

PS – If you’ve noticed any discrepancies in your Page Likes, let us know how many by posting below!

Sales Tip of the Week – Engage Clients Through Social Media and E-mail Contests

Filed under: Sales Tip, Uncategorized

According to the sales pros over at Advantages magazine, you can build a relationship with clients through contests.  Check out this new sales tip and let us know what you think – do you agree? Post comments here.

Engage clients through fun social media and e-mail contests. Ask them to name a product or come up with uses for a product and they won’t feel any pressure to buy. But you will be building relationships.

Poll Results: Social Media Is What?

Filed under: Poll Results

Since part of my job requirement is to maintain ASI’s social media, it’s no surprise then how I feel about the Facebooks and Twitters of the virtual world we live in. If you have a business you simply must must have a social media presence, period. Of course, that’s just my opinion.

But my perspective is different than a lot of folks in this industry, so we ran a poll question late last year about what our users thought social media was.

The question: Social media is a … (139 total votes)

With three answer options:

  • Great marketing tool (80 votes, 58%)
  • Necessary evil (34 votes, 24%)
  • Waste of time (25 votes, 18%)

Fortunately, nearly 60% of our users voted that social media is a great marketing tool, which makes me feel a whole lot better about what I do! Here’s the visual pie-chart breakdown.


Social Media Poll Results

5 Social Networking Tips

Filed under: Tip of the Day

Social Media TipsThis month’s Stitches magazine has a great article called “Social Media Smarts” that is rife with great online networking tips and marketing strategies that can help you find new leads and build your brand. What I find most helpful about this read is that it touches upon all the social networks, and not just the two big hitters Facebook and Twitter.

Advice on how to succeed with everything from LinkedIn and YouTube to Skype, blogs, QR codes and even mobile apps is included in the article. So do yourself a favor and take a few minutes to read this article — it’s definitely worth it especially if you’re just starting out with social media.

In the meantime, here are 5 quick social networking tips to whet your appettite:

  1. Update Twitter and Facebook regularly. “Once a day, or every other day, you should post new and interesting things,” says Dana Zezzo, vice president of sales and marketing at Pro Towels Etc. (asi/79750).
  2. Explore the social media pages of potential clients. Then, engage these people in discussions. Share information that would be useful to them. 
  3. Integrate your website. Use social media pages to direct traffic to your website by posting links back to your main site. Also, embed Twitter and Facebook feeds into your website. 
  4. Include photos and videos in your blog posts. This creates more interest and engagement. 
  5. Connect with remote customers. Use Skype to impress far-off clients by giving them a tour of your shop, demonstrating efficient production methods and the like.

Tip of the Day – 7 Steps to Generate More Visitors to Your Website

Filed under: Tip of the Day

Website TrafficThe biggest competitive threat distributors have right now are websites selling promotional products. As a result, many distributors are now realizing that they can’t beat these newfound competitors without joining them to a certain degree.

Most distributors today are trying to find ways to increase their Web traffic – either to sell directly to more people or to find new leads through online mechanisms. Either way, the need to drive traffic to a website is paramount right now – but distributors need a plan to do it well.

With that in mind, here are some building blocks to consider for your new Web traffic scheme.

Step 1. Focus on Your Existing Traffic First

James Fraze, search engine optimization (SEO) consultant for expert-marketer.com, says business owners will receive one to two actions, such as a sale or even just a phone call, per 100 online visitors. That’s why he suggests that distributors cater to their current Web viewers before they try to drive in new ones.

“I’d say this is step one, before any optimization, link building, pay-per-click, or especially any traditional marketing,” he says. “If they focus on getting e-mail signups for a coupon, freebie, tutorial, or some other valuable solution, they can convert 10-20 out of 100 visitors.”

Step 2. Start From Scratch

As far as driving additional traffic to your website, Fraze says you might need to change your Web address first. Take a small landscaping company, for example. “Do you buy the ego name, www.bobslawns.com, or do you research and buy the one people actually search for, www.phoenix-landscaping.com?” he says.

That same philosophy needs to go into your home page, as well. Bottom line: Offer more targeted content and fewer bells and whistles, Fraze says. “When you build your site, do you spend thousands of dollars on a flash movie that doesn’t have text anywhere on the page, or do you make a page that uses ‘landscaping’ and ‘lawn care’ terms on optimized, text-rich pages?” he says. “Search engines like text and they can’t read flash.”

Ultimately, Fraze says, your site has to cater to what search engines mine for – text and promotional products or marketing keywords – if you want to increase your traffic. Users will get to the site mostly through search engines, so make sure the wording and text on every page is targeted clearly. Make it less about you and your company, and more about your customer – the types of products and services you provide that they need.

Step 3. Think Locally

Distributors that don’t have a verified free business listing (with a listed phone number in their target area code) need to fix that immediately, Fraze says. “Also, make sure you mention your geographic location in text on your website,” he says. “If you don’t say it in text, search engines do not know you exist.”

Fraze advises distributors to list with every organization that may be remotely related to the ad specialty industry. “Examples are trade organizations, certifications, business directories, local directories, and non-competing related sites,” he says. “Find them, and get links.

“Google uses phone numbers from multiple locations to cross reference. If you are listed on www.bbb.org and other authority-type sites, it really helps your local listings.”

Step 4. Play to Your Strengths

Bobby Lehew, director of operations for Robyn Promotions (asi/309656), says the secret to SEO lies not in competing over the same common keywords, but in understanding what you do well – perhaps better than anyone else – and discovering the keywords that comprise that particular niche within that industry.

Hadfield also emphasizes the importance of using keywords that conform to your specific niche within the industry. “Will you get to the top of a Google search when someone types in ‘promotional products’ or ‘advertising specialties?’ No way,” she says. “But is that really the words your prospects use in their searches?

“You might want to concentrate on getting found by ‘imprinted pens’ or ‘corporate apparel’ for your city. Make sure your keywords are placed throughout your site and in your blog – but not overdone.”

Step 5. Keep It Fresh Through Blogging

Indeed, one of the best ways to reuse those keywords is through blogging on your website, Lehew says. “If I was a distributor that specialized in a work program, I’d talk about developing a work program, with a bunch of how-tos,” he says. “They need to consistently blog about the things that they’re best at. We do company stores, so I blog a lot about company stores for the SEO advantage.”

Hadfield says distributors have to combine useful information in their blog with those keywords on a frequent and regular basis. “For example, if you’re writing a blog about a new sublimation imprinting process, make sure to use the words ‘branded apparel’ and ‘corporate apparel’ or ‘school apparel’ in the blog,” she says, “and try to use the keywords in the title of your blog, if at all possible.

Step 6. Get to the Point and Don’t Overwhelm

Hadfield cautions distributors not to get caught in the trap of blogging just for the sake of throwing out keywords, as doing so may repel some of your visitors. “If it’s not relevant to them, they will stop reading it,” she says. “You should try to blog at least once a week, but quality is more important than quantity.

“For example, give them some ideas on how to increase Web traffic and include how promotional items like a Web key could help advertise their site. Don’t overwhelm them with product details; information is the key.”

If you just don’t have the time to blog consistently, or if you think your writing skills aren’t up to par, ghostwriters can be hired to do the job, Hadfield says. “You can find writers by talking with other distributors who have a blog or by going to websites such as elance.com or guru.com,” she says. “In my personal opinion, as long as you make sure everything is spelled correctly, you can write a blog. Remember: It’s not a dissertation.”

Step 7. Include Social Media Efforts

Of course, any effort to drive Web traffic is not complete without a discussion of the popular social media sites like Facebook and Twitter. The right promotions on these sites can bring plenty of clicks your way, says Lehew, who advises distributors to conduct contests like giving away freebies to your 50th or 100th follower on Twitter, or asking your Facebook fans to recommend a nonprofit to which your company can donate free mugs.

The latter promotion was a real-life success for Lehew, who went beyond Facebook to draw attention to it. “We were foolishly just running contests to run contests. Then, we started asking in particular forums or places on the Web, ‘Have you heard about our contest?’ ” he says. “It develops a little bit of buzz because it got marketing professionals to suggest one of their non-profits for the donation. The buzz that continued because of it was really good.

From Education Adviser newsletter, vol. 35.

5 Tips To Successful Blogging

Filed under: Tip of the Day

This month’s Advantages’ magazine cover story features five industry sales bloggers who know how to do it right! All five give different perspectives of how to get the most from your blogging experience:

  • Be human.
  • Focus on search engine optimization.
  • Use real-world scenarios.
  • Be the expert.
  • Be a thought leader.

Want to read the entire article? Click here for more.

Tip of the Day – Understand Social Media Terminology

Filed under: Tip of the Day

To get along socially online, you’ve got to know your social media terms. Here are some commonly used words and acronyms.

DIGG – A social media site, www.digg.com is a place for people to discover and share content from anywhere on the web. When you “digg” an online article, video or image, you’re basically giving it a virtual thumbs up. You can integrate a “Digg This” button onto your Web site or blog to encourage followers to digg your content. Go to http://digg.com/tools/integrate to learn how.

Fan Page – In the broadest sense, a fan page is a Web site created and maintained by fans of a particular celebrity, sport, music band, brand, hobby or cultural happening. More narrowly, the term is becoming associated specifically with Facebook, as many users now create and share fan pages on the popular social network.

Follower – People who opt in to receive your tweets, blog updates, etc. Much like being a “friend” on Facebook.

Retweet – Much like forwarding an e-mail, a retweet is simply a tweet written by one person then republished or shared with others by the recipients sending it on to their followers.

Social Bookmarking – Also known as tagging, social bookmarking occurs when a blogger or micro-blogger, for example, uses keyword descriptions to identify images or topics within a post so that Web pages and blogs with identical tags can then be linked together.

UGC – Stands for user-generated content and is also known as CGM or consumer-generated media. The content could be in the form of a video, photo, blog post, tweet, etc.

Web 2.0 – Webopedia defines Web 2.0 as a second generation of the World Wide Web that is focused on the ability for people to collaborate and share information online. Web 2.0 basically refers to the transition from static HTML Web pages to a more dynamic Web that is more organized and is based on serving Web applications to users.

Widget – As defined by www.netlingo.com, a widget is an application that sits on top of a Web site and offers users additional interactive features. Popular widgets (Google calls them “gadgets”) include photo slide shows, videos, music playlists, Post-it notes, etc. Widgets are normally added to social networking profiles, blogs or Web sites.

From Advantages University


Home | ASI Central Home | About | What is RSS?