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3 Tips on How to Rebrand Your Company

Filed under: Tip of the Day, Uncategorized

Earlier this week I wrote a blog about the importance of brand management in times of crisis and used an example of an epic brand meltdown on a business Facebook page. That business — Amy’s Baking Company Bakery Boutique & Bistro — did incredible harm to its reputation simply because they had no brand management plan. (And, some might argue, common sense.)

Of course, once the smoke clears and the dust settles, Amy’s might want to investigate on how they can rebrand their business. Because, well, they’re gonna need it. And that’s where ASI comes in! So, Amy’s, take note … here’s a great video by Counselor that provides 3 important tips for rebranding your company. Enjoy!

  1. Establish Goals
  2. Refresh Your Image
  3. Make It Public


3 Tips for Managing Your Brand During Crisis

Filed under: Tip of the Day

Crisis Tips for your BrandCall it what you will — I prefer Social Media Train Wreck of the Year — but if you haven’t been paying attention to what’s happening with the Facebook business page of Amy’s Baking Company Bakery Boutique & Bistro, then you’re missing out on a valuable lesson on how not to manage your brand during crisis.

Quick backstory: the restaurant was recently featured on an episode of Kitchen Nightmares but quickly dumped by Chef Gordon Ramsey because the owners were “too difficult” to work with. Ensuing backlash on the company’s Facebook page resulted in the owners taking to the keyboard to defend themselves in a, well, not-so genial manner. Nasty comments from users were met with even nastier responses from the owners until an all-out, ALL-CAPS war commenced, complete with F-bombs, physical threats and bad grammar — a trifecta of brand destruction.

It’s u-g-l-y ugly, and if you want a great play-by-play of what happened, check out Buzzfeed’s coverage of it.

Of course, now the owners are claiming they were hacked and weren’t responsible for the posts, which are now gone. Whether or not they were hacked, well, I guess we’ll have to wait until the “FBI computer crimes unit” is done with their investigation. But all this got me to thinking, how should one prepare for a possible PR disaster? I searched the ‘net this morning and found a good, succinct post by Startups FM that breaks it down to three main precautions:

  1. Make Reputation Management a Priority. In the case of Amy’s Baking Company, they never anticipated the kind of traffic their Facebook page would get from their fame (or infamy), and it shows.
  2. Pay Attention to the Messages You Are Sending. Once the Facebook chatter got too overwhelming, Amy’s should’ve just stopped allowing comments through Facebook settings. Instead, they (or the hackers?) chose not only to engage trolls, but to threaten them with physical violence, cusses and misspellings.
  3. Hire a Reputation Management Pro. In the case of Amy’s, anyone hired after this meltdown will surely earn their pay.

8 Surefire Ways to Fail

Filed under: Tip of the Day

Advantages MagazineStaggering fact: In 2012, there were 442 billionaires in America. (That was billionaires with a B, just for the record.)

Obviously, these 442 folks know how to succeed, but what about those of us who need a little guidance in our quest for success? This month’s Advantages Strategy column “8 Surefire Ways to Fail” provides not the paths to success, but the paths to failure. Avoid these and you’ll be on the right path!

  1. Shortsightedness
  2. Inaction
  3. Contentment
  4. Instability
  5. Doubt
  6. Going It Alone
  7. Dishonesty
  8. Arrogance

Got any others to add to the list? Let us know by commenting on this post now.


4 Tips on How To Increase Your Company’s Online Presence with Search Engine Marketing

Filed under: Tip of the Day

Search Engine MarketingWikipedia defines search engine marketing — or SEM — as: a form of internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) through optimization and advertising.

Sound complicated? Well it’s not, and you might already be doing some without even knowing it! This month’s Stitches magazine State of the Industry 2013 is packed with tons of great information on everything from how to diversify your customer base and lead-generation strategies to posting good content and, yes, even how to optimize your website through SEM! Don’t miss this feature, and in the meantime, here are the 4 tips:

  • Add meta page titles once your site is functional
  • Take charge of your company’s website
  • Create and post videos
  • Learn how to manage your SEM strategy

10 Most Popular Athletic Activities in the U.S.

Filed under: Tip of the Day

Bowling BallIf you were to ask me what an “athletic” activity constituted, I’d probably say something that gets me pretty sweaty, like jogging, playing hoops, or balancing my checkbook. (I’m kidding about the checkbook … I’ve never done that.)

Telling me that carrying around a billiards stick and hitting a white ball around a pool table in between sips of beer was an activity, I’d laugh at you. But apparently that’s considered an activity by the Sports and Fitness Industry Association (SFIA), and it was one of the top-10 most popular activities in the U.S. in 2012.

As part of National Physical Fitness & Sports Month, Advantages magazine’s May issue has devoted an entire Strategy section on how to bulk up sales with fitness programs. Check out this article for tons of ways to fitness programs … and in the meantime, here are the 10 Most Popular Athletic Activities in the U.S. in 2012:

  • Walking for Fitness
  • Bowling
  • Treadmill
  • Running/jogging
  • Hand Weights
  • Bicycling
  • Weight/resistance machines
  • Freshwater fishing
  • Billiards/pool
  • Dumbbells

3 Effective and Simple SEO Tips

Filed under: Tip of the Day

SEOTo this day I still remember the first time I heard the acronym SEO. I was in a meeting sometime in the early 2000’s when the meeting leader dropped it on a bunch of us unsuspecting newbies. No explanation of what it meant. No hesitation to elaborate. Just a “Blah-blah-blah … for better SEO purposes … blah-blah-blah.” Of course, being the curious one I immediately raised my hand: “Excuse me,” I said. “What’s, um, essay owe?”

A decade later not only do I know what search engine optimization — or SEO — is, but it’s part of my daily work routine. Being able to effectively and strategically manage online content and properties so customers can find my company’s website, products and services is truly an art, but it doesn’t have to be difficult. In fact, it can be quite simple. A recent article by Inc.com highlights three very simple ways you can get your website found with the following SEO advice:

  • Optimize your page titles
  • “Natural” link building
  • Fascinate with content

I agree that all three of these can be very effective as well as easy to implement. Click here for the details on how to get your SEO off and running.

And in the meantime, what do you think is the most important SEO strategy a company can implement?


LinkedIn Lowdown - 6 Cool Facts

Filed under: Tip of the Day

LinkedIn FactsIn this month’s Advantages magazine, roving reporter Alex Palmer goes in search of tips and advice on how sales reps can use the social network to perfect prospecting.

For instance, did you know that if your goal is to increase sales, you can do yourself a huge solid simply by switching your profile’s appeal from potential employers to customers and prospects? That’s one simple way you can gain more prospects. For more, you definitely don’t want to miss this article, “Lock In Leads with LinkedIn“. And in the meantime, here are 6 cool facts about LinkedIn.

  1. May 5, 2003 - Date the site officially launched.
  2. 4,500 - Number of members after its first month in operation.
  3. 19 - Number of languages LinkedIn is available in: English, Czech, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish and Turkish.
  4. 1 billion - Number of endorsements given out on LinkedIn so far.
  5. 50 million - Endorsements per week.
  6. TOP 10 ENDORSEMENTS
  • Strategic planning
  • Customer service
  • Microsoft Office
  • Project management
  • Recruiting
  • Public speaking
  • New business development
  • Marketing strategy
  • Telecommunications
  • Social media

Source: LinkedIn Press Center


Top 5 Reasons Why Employees Leave

Filed under: Tip of the Day

Top 5 Reasons Why Employees LeaveIf you’ve had more than one job in your career, chances are your reasons for moving on were monetary in nature. It’s not a bad thing, and I’ll admit I’ve moved on for this reason, but it’s far from being the top reason employees leave for greener pastures.

For this month’s Advantages cover story titled “Staying Power,” my colleague Jen Vishnevsky dug deep into the HR market for information on how and why human resources is so freakin’ hot right now. Along the way, she discovered interesting tidbits like this.

Top 5 Reasons Why Employees Leave:

  1. “It doesn’t feel good around here.” This can include any number of issues to do with the corporate culture and the physical working environment.
  2. “They wouldn’t miss me if I were gone.” Many people don’t feel personally valued. When people don’t feel engaged or appreciated, all the money in the world can’t hold them.
  3. “I don’t get the support I need to get my job done.” People want to do a good job; they want to excel. At the same time, most feel as though their boss won’t let them do a good job. When frustrations exceed the employee’s threshold, they leave.
  4. Lack of opportunity for advancement. Advancement doesn’t necessarily mean promotion. More often, it means personal and professional growth. People want to be better tomorrow than they are today. Personal growth constitutes a very strong driver in today’s workforce, particularly with the younger generation. People coming out of college often identify training as the primary criterion for choosing their first company. Companies that gutted their training departments have a lot of catching up to do in order to attract good people.
  5. Inadequate employee compensation. People want fair compensation, but – contrary to most managers’ beliefs – money rarely comes first when deciding whether to stay or go. A certain percentage of people will always chase more income, but the majority of workers look at non-monetary reasons first. Many executives still cling to the outdated notion that people “go for the gold,” that salary dictates all their employment decisions. But for the most part, people want opportunities to grow and learn, to advance in their careers and to work on challenging and interesting projects. They want to be recognized and appreciated for their efforts. They want to feel a part of something that adds value to their community.

Want to learn more? Check out this article now!


6 Tips for Negotiating with Suppliers

Filed under: Tip of the Day

Negotiate with SuppliersNegotiating … yeah, it can be daunting, especially if you’re a small distributor just starting out. But when dealing with suppliers, remember: You have the right to negotiate.

In an April management article, Counselor magazine offers some great tips and advice on how get your haggle on. Want to improve your negotiation skills? Then this article is a must-read. In the meantime, here are 6 tips for negotiating with suppliers:

  • Vet Potential Partners
  • Gather Information
  • Narrow the Field
  • Weigh Other Costs
  • Put It All Out There
  • Build a Symbiotic Relationship

5 Advantages of Face-to-Face Relationship Building

Filed under: Tip of the Day

Yahoo! CEO Marissa Mayer has recently come under fire for requiring remote employees to actually come into the office to work. So great was the backlash against her that my colleague Michele Bell felt compelled to awaken from her three-month blog slumber and post in support of Mayer. Crazy how far things have come in the workplace, huh? (I still remember scratching my head and asking “What’s email?”)

This month’s Advantages magazine has a great little Strategy article about this very situation and how you should consider the benefits of face-to-face relationship building. Sure, it’s a great perk to be able to work from home now and then, but being in the office and forging relationships still has value, and this article stresses that. If you’ve got five minutes, read it now, and here are 5 advantages of in-person face time:

  • It shows you care
  • Personal attention
  • Increased effectiveness
  • No ambiguous tone
  • You’re more vulnerable … and more believable!

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