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5 Ways to Improve Client Retention

Filed under: Tip of the Day

Improve Client RetentionFact: Over two-thirds of customers who stop doing business with a company leave because of the treatment they receive from YOU.

With times as tough as they are these days, that’s a telling stat. Your competitors might be doing something better than you, but that’s not why some of your business is leaving you in the dust. This month’s Wearables “Business Toolkit” feature is loaded with tons of great advice on everything from creating effective and cheap content marketing to going retail. Check it out here, and in the meantime here are 5 ways you can improve your client retention:

  1. Distinguish between a bad client and a difficult client
  2. Listen to your customers
  3. Have organized systems in place
  4. Nurture the relationship
  5. Follow-up is paramount to success

1 Comment

  1. Sarah Miller Says:

    i think another way to get clients and retain their loyalty is to use promo items from http://www.captainnotepad.com/

    Wednesday July 3, 2013

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