November 28, 2012
Filed under: Poll Results
For the past year or so, Apple’s iPhone and Google’s Android have been trading the market-share lead for smartphones, with Blackberry (queue “Taps”) continuing to fade faster than my fantasy football team. Since this is the mobile age and everyone seems to use their phones to do everything, I was curious as to what mobile device our users preferred, so I posted this fairly obvious question on ASI Central in late October:
Droid or iPhone? (Answer options: iPhone, Droid, Other)
In just over a month, we received over 600 votes with the strong majority (57%, 373 votes) going with the iPhone. Considering Droid’s strong late-summer surge, I was a bit surprised with their results (36%, 236 votes). The “Other” option — presumably my colleague Michele Bell and other Blackberry users — accounted for just 7% of the results, or 43 total votes.
Here’s the complete breakdown, including chart, to that question: (TOTAL VOTES: 652)
November 26, 2012
Filed under: Tip of the Day
We all make them, but it’s how we deal with mistakes that can really make or break a customer relationship. Pass the buck, blame others, or deflect responsibility and you could permanently harm a relationship, even one that’s endured for years.
This month’s Counselor feature story titled “Pain Points” includes a nice inset of advice that helps to turn mistakes into an opportunity to strengthen a client relationship. For the full story, click here. And in the meantime, here are the 5 tips:
November 7, 2012
Filed under: Wearables
In this month’s Wearables’ magazine feature story titled “Top Trends for 2013“, there’s a neat little lead-in that goes something like this: “When the future’s coolest trends echo styles of the past, it means there’s no time like the present to sell them.”
Being a lover of old-fashion style and all things retro — I’m currently trying to bring back love for the ‘stache by growing one — I enjoyed reading this article and learning about how what’s old is new again. Want to know what wearables are going to be hot in ’13? Check out this article now!
And in the meantime, here’s a list of the top 12, including the year they were first popular: