Filed under: Tip of the Day
Distributors are finding it increasingly difficult to get clients to pay their bills on time. Here are four strategies to employ when trying to get deadbeat customers to pay their bills.
- Get your systems in order. Make sure bills are going to the right person at your client’s company. Often, invoices go unpaid because they end up on the wrong desk.
- Follow up frequently. Immediately after an invoice due date, pick up the phone or send an e-mail. At this point, it should be a friendly message – almost a way to expand the relationship – but you’ll make a point, as well.
- Show up in person. With true deadbeat clients, phone messages and e-mails simply won’t work. Don’t be afraid to show up on their doorstep asking for payment.
- Use fear. Nobody wants to incur the extra cost of legal representation, but a simple lawyer’s note can go a long way toward receiving at least a piece of what is owed to you.
From Blueprint, in Counselor magazine’s May 2011 issue …