June 30, 2009
Filed under: Sales Dish of the Day
To improve your customer service and boost sales: Know your suppliers. Become familiar with their turnaround times, imprinting capabilities, quality, strengths and weaknesses to ensure orders are done right and on time. Double-check your proofs; don’t take anything for granted, even if it seems like an easy order. Develop and use a checklist to be sure you place the order correctly. Inspect and insure items, especially when dealing with a highly specialized product and an overseas company.
– From Advantages magazine